BGLOD

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BGLOD

Postby gstark on Tue Aug 16, 2005 11:34 am

The Blinking Green Light Of Death has been reported by a few members with a D70 here, as well as a number of people on DPR.

Maxwells seem to be of the attitude that they'll fix this issue under warranty if it's a known issue. This is good, and I think we need to be prepared to help them if necessary. :)

What I would like to have in this thread is for members who have been affected by this issue - and only those affected members - to just note that they were affected by it, and how the issue was addressed.

No other comments are necessary - indeed, I'll probably delete them. I just want to build up a sampling of affected users that might be able to be used to demonstrate - if required - the extent of the problem.

For the record, my D70 has not (as yet) been affected by this issue.

Thanx y'all.
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Postby big pix on Sat Aug 27, 2005 4:57 pm

Bernie Gibson. Will advise when I return
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Postby kab on Mon Sep 05, 2005 1:41 pm

Yep. Experiences in this thread:

http://d70users.net/viewtopic.php?t=8033&start=15
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BGLOD

Postby Byron on Tue Sep 13, 2005 4:54 pm

Yes I think I have experienced. Phototechnical of New Farm, Brisbane have quoted a 3 to 4 week wait before my camera can be assessed under extended warranty.

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Re: BGLOD

Postby birddog114 on Tue Sep 13, 2005 5:03 pm

Byron wrote:Yes I think I have experienced. Phototechnical of New Farm, Brisbane have quoted a 3 to 4 week wait before my camera can be assessed under extended warranty.

Tamara


Tamara,
Sorry to hear the problem, but at least you have Photocontinental Extended warranty cover.
Can you clarify/ verify, why should they need 3-4 weeks that your camera can be assessed under extended warranty?

If you need any helps from me to talk to them, pls. let me know by PM.
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Postby Glen on Tue Sep 13, 2005 5:39 pm

Tamara, sorry to hear of your trouble, it is a pity they are going to take so long.
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Postby thaddeus on Fri Sep 23, 2005 10:02 pm

Argh! The BGLOD curse has descended apon me! I purchased my D70 here in Australia in March 2004. No extended warranty. I plan to call Maxwell's on Monday to discuss!
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Postby birddog114 on Fri Sep 23, 2005 10:04 pm

Sorry to hear another victim!
Not very happy to hear from you this bad news, hope and wish you can get something out of Maxwell!
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Postby big pix on Fri Sep 23, 2005 11:04 pm

thaddeus wrote:Argh! The BGLOD curse has descended apon me! I purchased my D70 here in Australia in March 2004. No extended warranty. I plan to call Maxwell's on Monday to discuss!


I would like to know how you get on, as I will be doing the same when I return in early October. My D70 is about the same age.......
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Green blinker of bloody death

Postby Matt. K on Sat Sep 24, 2005 6:46 pm

Damn! Blinking green kiss of death has just occurred. Now I am just a little miffed. :evil: :evil:
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Re: Green blinker of bloody death

Postby big pix on Sat Sep 24, 2005 8:34 pm

Matt. K wrote:Damn! Blinking green kiss of death has just occurred. Now I am just a little miffed. :evil: :evil:


and I have read on other forums that Nikon say they do not have a problem. I come across 1-2 BGLOD every day spread across 4 forums. Nikon in USA and Nikon in Singapore are doing out of warranty repairs free of charge, so what are they doing for D70 camera users in Australia ????....... maybe we should all get together and have a word or 2 with Maxwells about the BGLOD.
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Postby Matt. K on Sat Sep 24, 2005 8:39 pm

Fair comments big pix

I am hoping that is what happens with maxwells,
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Re: Green blinker of bloody death

Postby johndec on Sat Sep 24, 2005 8:40 pm

Matt. K wrote:Damn! Blinking green kiss of death has just occurred. Now I am just a little miffed. :evil: :evil:


What a bummer... :cry: and you just got a new toy (tripod) to play with. :evil:
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Postby jberth1 on Sat Sep 24, 2005 9:41 pm

I've experienced it twice on a D70 body purchased Sydney, 17th March 2004. As most people have found, it hasn't been to do with mistreatment / overuse, or abuse. The silly things just fail....

1/ - 07/06/05 replaced 'Light Measuring FPC unit' - out of warranty, but repaired at the full expense of Maxwells.

2/ - 28/07/05 replaced 'Power Dial' - out of warranty, but repaired at the full expense of Maxwells.

Both times the only symptom was 'BGLoD', but as can be seen, the BGLoD symptom can possibly mean many things. Most likely it's just the cameras way of saying 'I'm really f$%#@ing sick' - take me in for repairs !

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Postby thaddeus on Fri Sep 30, 2005 9:00 pm

I phoned Maxwells who said that my "Main PCB" needs replacement, they will get the part in two weeks, and they will fix it free of charge even though it's out of warranty
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Postby jberth1 on Fri Sep 30, 2005 9:45 pm

thaddeus wrote:I phoned Maxwells who said that my "Main PCB" needs replacement, they will get the part in two weeks, and they will fix it free of charge even though it's out of warranty


Thaddeus,

Good news !

Disappointing that you have to wait, but at least it won't make you out of pocket.

Cheers

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Postby Matt. K on Fri Sep 30, 2005 9:57 pm

Thaddeus,
They are fixing it without charge? Don't let them get away with that! Insist on paying full price and demonstrate to Maxwells that we forum members are an independent lot! We are all with you, brother! :lol: :lol: :lol: :lol: :lol: :lol:

Seriously though....very good news. :lol: :lol:
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Postby the foto fanatic on Fri Oct 07, 2005 11:41 am

I've just been cursed by the dreaded BGLOD. :cry: My camera was bought in Australia in April 2004.

Anderson Camera Repairs (local Maxell repairer) are quoting a 10-day turnaround to fix. :evil:

I think I'll mention to them that the turnaround time in Sydderney is only 1 day. :lol:
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Postby the foto fanatic on Tue Oct 25, 2005 11:05 am

I finally retrieved my camera on Thursday. It took 9 working days.

However, the BGLOD was fixed under warranty, even though my camera is 6 months out of warranty, so that's a good thing. :)
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Postby kipper on Tue Oct 25, 2005 11:08 am

Out of interest how many shutter actuations?
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Postby the foto fanatic on Tue Oct 25, 2005 11:14 am

Just under 5k. But my camera was purchased around March/April 2004, which appears to be the most common denominator.

Actually, now that I look at the Nikon guarantee docket, the purchase date was 01/04/2004. Perhaps that was the problem. :wink:
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Postby birddog114 on Tue Oct 25, 2005 11:22 am

cricketfan wrote:Just under 5k. But my camera was purchased around March/April 2004, which appears to be the most common denominator.

Actually, now that I look at the Nikon guarantee docket, the purchase date was 01/04/2004. Perhaps that was the problem. :wink:


cricketfan

They did you a favour :lol: giving more time for you to read and inspect your new 17-55Dx :lol:
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Postby the foto fanatic on Tue Oct 25, 2005 11:46 am

Birddog114 wrote:They did you a favour :lol: giving more time for you to read and inspect your new 17-55Dx :lol:


Yes, but not much fun just looking at it! I needed a camera to put on the end of it.

(Very pleased with it, BTW - thanks)
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FIXED UNDER WARRANTY

Postby Wombat124 on Tue Oct 25, 2005 12:53 pm

Sent my camera in on 10 Oct and fixed by Maxwells under warranty and returne 18 Oct. Going great.
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Postby big pix on Tue Oct 25, 2005 2:06 pm

Picked up my D70 from Andersons today, a 10 day turn around and all functions seem to be OK. They replaced metering FCB, recalibrate exposure, clean and test

I will give it a workout in the next day or two........

Edit: NO CHARGE. CAMERA PURCHASED IN MARCH 04
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Postby birddog114 on Tue Oct 25, 2005 2:34 pm

big pix wrote:Picked up my D70 from Andersons today, a 10 day turn around and all functions seem to be OK. They replaced metering FCB, recalibrate exposure, clean and test

I will give it a workout in the next day or two........

Edit: NO CHARGE. CAMERA PURCHASED IN MARCH 04


Big pix,
Now you have two cameras, try to shoot stereography with both of them!
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Postby robw25 on Tue Oct 25, 2005 3:39 pm

i just rung Adelaide Technical Camera Service to which i sent my d70 on the 5/9/05 and he said "they are very busy in sydney" ( he had to send it to maxwells ) i asked if the problem was the main pcb and he said it was i also bought mine in april 2004 ! ..... it's still the best camera i have used ( havent got used to the d2x yet )

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Postby big pix on Tue Oct 25, 2005 3:42 pm

Birddog114 wrote:
big pix wrote:Picked up my D70 from Andersons today, a 10 day turn around and all functions seem to be OK. They replaced metering FCB, recalibrate exposure, clean and test

I will give it a workout in the next day or two........

Edit: NO CHARGE. CAMERA PURCHASED IN MARCH 04


Big pix,
Now you have two cameras, try to shoot stereography with both of them!


ONE FOR EACH EYE........ THEN SURE TO GET THE SHOT........
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Removing objects that do not belong...
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Postby birddog114 on Tue Oct 25, 2005 3:45 pm

robw25 wrote: it's still the best camera i have used ( havent got used to the d2x yet )


Rob,
Hop onto a flight with Loraine to Sydney for a D2x Mass & prayer at early hour of one Saturday Mini meet and you'll be coming home with the big smiles on your face. :lol:
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Postby robw25 on Tue Oct 25, 2005 3:48 pm

Birddog114 wrote:
robw25 wrote: it's still the best camera i have used ( havent got used to the d2x yet )


Rob,
Hop onto a flight with Loraine to Sydney for a D2x Mass & prayer at early hour of one Saturday Mini meet


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Postby thaddeus on Wed Oct 26, 2005 5:38 pm

It's been a month since I put my D70 in for BGLOD service so I thought I'd give them a ring. Apparently they are still waiting on the Main PCB part. They gave a revised estimate of two weeks, which is uncannily like the original estimate of two weeks.
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Postby Glen on Wed Oct 26, 2005 5:48 pm

Thaddeus, very sorry to hear of that delay :cry: They didn't offer to lend you a D2X during that period?
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Postby thaddeus on Tue Nov 08, 2005 9:08 pm

I got an email saying that Maxwell has fixed it at no charge. I'm looking forward to being able to take some photos again after 1.5 months without a camera!
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Postby birddog114 on Tue Nov 08, 2005 9:14 pm

thaddeus wrote:I got an email saying that Maxwell has fixed it at no charge. I'm looking forward to being able to take some photos again after 1.5 months without a camera!


thaddeus,
Hope you will get it back soon and make it working harder after 1.5 month of its holiday.
Make sure it's working while you're there or a demand of the replacement with the new D200.
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Postby thaddeus on Wed Nov 09, 2005 9:46 pm

Thanks Birddog. Happily, it appears to work!

Details of the repairs are as follows:

Image
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Postby birddog114 on Thu Nov 10, 2005 6:22 am

thaddeus,
Look at the report, it seems to me you have got the totally new cam as new mainboard and others.
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Postby xerubus on Mon Nov 14, 2005 9:30 am

This has now happened to my D70. Will be contacting maxwell today and will update. Camera purchased June 2004.
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Postby gstark on Mon Nov 14, 2005 10:05 am

Mine was purchased in April '04, and this morning the metering was going all over the place.

Looks as if it's about to hit BGLOD too.

Thaddeus, is the left hand colum units of measure? If so, that's 16 units of 1/4 hour in labour - four hours!
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Postby sirhc55 on Mon Nov 14, 2005 10:44 am

I would have thought that if the camera goes whilst still under warranty it would make economic sense just to replace the camera instead of repairing it :roll:
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Postby BBJ on Mon Nov 14, 2005 10:47 am

Well it makes me wonder if Maxwell are fixing this on camera's out of warranty, is it worth having extended warranty? I brought mine 1-12-04 and am thinking should get it incase this happens before it runs out.
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Postby xerubus on Mon Nov 14, 2005 3:38 pm

Update: I have just dropped the camera off to Anderson's in Brisbane, and I must say that they were extremely helpful. They have the necessary parts in stock and will have the camera back to me by Friday at the latest. Two thumbs up for their customer service.

In regards to whether they will honour lapsed warranty or not will depend if the problem is related to the manufacturing fault or if it is related to something else. Will update accordingly.

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Postby gstark on Mon Nov 14, 2005 5:53 pm

Mine will be taking a trip to Lidcombe tomorrow.

I was hoping to get in in today, but I've been stuck in all day waiting for a courier delivery. As luck (and Murphy) would have it, that didn't arrive until almost 5 pm.
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Postby Glen on Mon Nov 14, 2005 6:05 pm

Gary, Mark sorry to hear your news :cry:
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Postby xerubus on Thu Nov 17, 2005 3:33 pm

Update: Anderson's have replaced various components inside the camera and it is now ready to be picked up. All work covered at no cost even though the warranty had expired.

Will update tomorrow when I pick her up and give her a quick workout.

At this stage I am very impressed with the customer service from both Nikon and Anderson's.

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Postby xerubus on Sat Nov 19, 2005 11:15 am

Final update:

Job report:

Dismantle.
Replace metering FPC.
Recalibrate exposure.
Clean CCD.
Test.

I have taken her out this morning for a very solid workout and no problems at this stage. I'm back on the run :)

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Postby sirhc55 on Sat Nov 19, 2005 11:48 am

Congrats Mark and to Andersons for doing right by you :D
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Postby Onyx on Wed Nov 30, 2005 12:08 am

Mine started playing up on the weekend, I removed the CF card from slot and the camera displayed an erroneous shot count indicator instead of the expected '-E-'.

But earlier today I had an "Oh phuck" moment - slipped in a CF card, to be greeted by blink-blink-blink.

Removal and reinsertion of battery, same with CF card, mount/dismount lens and repeat cycle several times, somehow along the way it reverted back to normal. I have a shoot tomorrow - a corporate event; I'm about to soil myself as I'm expecting Murphy's law to kick in once again (the previous D70 failing was during my sister's wedding).

Looks like mine will be back to Maxwells again very soon.
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Postby Onyx on Thu Dec 01, 2005 2:22 am

<sigh> Murphy is a bitch. The inevitable has happened, and this time it's permanent. But what a classically bad moment to fail me...

Off to Maxwells again for my D70 - twice in 6 months. It probably enjoys its vacation there so much it had to return.
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Postby owen on Thu Dec 01, 2005 7:30 am

Sorry to hear that Onyx. Can you arrange for a spare camera to cover you for the event?

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Postby Paul on Thu Dec 01, 2005 8:05 am

Oynx,
Feel free to borrow my D70 & "other" accessories if you wish for your event today.
PM me if you need details.
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